Charter Cable TV “compare to AT&T U-Verse”
In this television commercial the Charter TV man tells us that Charter cable TV service is better than AT&T U-Verse because Charter cable TV offers more HD channels and is a better deal than UVerse. The commercial then warns us not to fall for “deals that aren’t”.
What the Charter TV Guy says:
Before you get TV from AT&T U-Verse, you might want to consider what you actually get:
This all the HD included free in Charter TV Select. What does AT&T’s great deal include for $19.95? Not a single HD channel because HD costs 10 bucks extra. With Charter (shows channels above). With AT&T U-Verse (shows image below).
I think you can see the difference.
(Text shown on the screen): Don’t fall for deals that aren’t.
Does Charter Cable TV offer more HD channels, and is it a better deal than AT&T U Verse?
Charter TV compared to AT&T U-Verse: Basic TV only (no bundles)
- AT&T U-Verse: Basic service with no HD channels is $29 or $39 if you want HD channels (it does not appear that you can get HD at all with the basic $19.99 service, even with the extra $10 as stated). DVR included: YES. Minimum term: 6 months
- Charter TV: Basic TV service with HD channels is $59. DVR included: NO ($19.99 more for DVR). Minimum term: 12 months
In a scenario of TV service only with HD channels and a DVR and with no other bundled services (internet or phone) this is what you would pay:
- AT&T UVerse: $39
- Charter Cable TV: $79
Does the Charter TV guy in this commercial lie to us?
At the end of the Charter TV commercial, in very light-grey (on white background) fine-print, we can see the following:
Charter TV Select is $29.99/mo. when bundled. Equipment extra.
The Charter TV guy also specifies that he is comparing the Charter TV Select bundle against the basic, $19.99 AT&T U-verse package. So let’s look at Charter’s claim and take into account the near impossible to read fine print and compare it to the specific U-verse package mentioned.
Charter TV Select, bundled with Charter Phone and Charter Internet, HD channels included, NO DVR; (if you keep the service for a minimum of 12 months). Cost: $29.99/mo
AT&T U-verse basic package, bundled with AT&T U-verse internet, no HD channels, no DVR; (no minimum term). Cost: $19.99/mo
In this specific scenario with no DVR, if you keep the service for 12 months, it is true, you get HD channels with Charter and you would not with U-verse. But, it also costs $10 more.
When comparing the specific packages referred to in this commercial, the bare-bones U-verse package vs. the Charter bundled package, it is true, you can get HD channels with Charter and you do not get HD channels with the Uverse package – but you pay $10 more for Charter than with Uverse. However, if you compare more real-world or common options such as HD channels and a DVR, Charter TV service is double the cost of AT&T’s service!